St. Luke's South is a MUCH better facility.
Been twice to the er there. Have not been seen either time. They will tell you you're next and then you will watch as everyone after you goes before you. And the nurses have too much of an I'm better then everyone attitude.
Additionally, getting their “technology” in sync has been a nightmare. I still haven’t been able to get my child’s medical records online (seems like a simple request considering they offer this feature) and their billing department doesn’t seem to sync with their payment processor. It would be my suggestion to look for a different hospital if you don’t want to spend hours on the phone trying to work through everything on the paperwork end.
Garbage hospital. No one cares, wait times are ridiculous, and finding a competent nurse is impossible. Please try justifying having a person sitting in the ER for 2 hours after having seizures, because that's apparently what this hospital is all about. Staff is rude and every time I've been there, doctors and nurses are just sitting around talking when things could be getting done. You're better off going to Saint Luke South, where they actually care about their patients and will give you amazing service.
My adult grandson has been treated in the ER and inpatient. Excellent care. He was treated with respect and compassion.
My girlfriend was treated not so well when she had to come to the emergency room regarding a very painful medical issue. She had never been to a hospital before and was very nervous (and in ALOT of pain). The other times I have had to use their emergency services I have had the same issues with rude staff (who seems to be under the impression that everyone there is just trying to get a prescription for narcotics). I will not be back if I can help it.
While my experience in labor and delivery was great—mostly due to my L&D nurse, everything else has been sub-par. I was billed a full day worth of NICU charges when my child was admitted at 9:50pm. That’s an expensive 2 hours...
Shawnee Mission Medical Center is a US Hospital based in Shawnee, Kansas. Shawnee Mission Medical Center is located at 9100 W 74th St, Shawnee, KS 66204, USA.
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